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Member Information

Applying for Service

A membership application, information card and valid form of identification are required to process an application for service. While completing this information in our office, our staff will explain the billing process, provide directions on how to read your meter, and answer any questions you may have about the Cooperative. You will also receive a copy of our bylaws and the current issue of Cooperative Living magazine.
 


Service Installation Process

Any consumer requiring electrical service for new construction, upgrading of their present electrical service, or security lighting, should contact the Cooperative office. Under normal circumstances, these types of services require the consumer to meet with a staking engineer at the account location.


Annual Meeting

Once a year the Cooperative holds a very important meeting. It's YOUR meeting because it brings you up to date on co-op operations and other business. The Annual Meeting of Community Electric Cooperative is held during the month of August at Windsor High School in Windsor, Virginia. Information on the meeting is published in the August issue of Cooperative Living magazine.


Capital Credits

As a member consumer of an electric cooperative, you and your fellow member consumers own the electric company that serves you. One benefit of ownership is capital credits. Since the Cooperative operates on a not-for-profit basis, all of the margins are returned to our member-consumers in the form of capital credits, an investment in each owner's name. These capital credits form the bulk of the cooperative's equity and is a measure of its financial strength. The funds are used as working capital to build the facilities needed to serve you and future member- consumers. For answers to some frequently asked questions regarding capital credits, click here.

Each year, the Board of Directors of Community Electric Cooperative determine the portion of capital credits to be refunded to the membership. Keeping the Cooperative informed of your current address assures your check will reach you when a refund is made. Retired capital credits not claimed within 120 days of publication in Cooperative Living or a publication of general circulation become property of the cooperative. Do we owe you money? Click here to view the names of those consumers whose capital credit refund checks were mailed and either returned to CEC unclaimed or have not been cashed as of March 1, 2010.


Terms and Conditions of Service

The terms and conditions of service under which electricity is supplied to its consumers by Community Electric Cooperative is on file with the Virginia State Corporation Commission. Copies of the Terms and Conditions of Service are available upon request. Modifications may be made from time to time as deemed necessary by the Cooperative's Board of Directors, and approved by the Virginia State Corporation Commission.


Bylaws

The Cooperative's revised bylaws were approved by the board of directors on April 19, 2001. A copy of the bylaws is available upon request from the office of the Cooperative to member-consumers.


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