Your Electric Cooperative has received funds from the Commonwealth of Virginia through the federal CARES Act which may be available to help you with your account arrearages, known as the Coronavirus Relief Fund (CRF). In order to receive CRF funds, you must complete a customer attestation.
Your customer attestation must be received by the Cooperative no later than February 1, 2020 in order to be considered.
At this time, we are unable to determine exactly how much money, if any, you may receive, because that will depend on the number of valid attestations the Cooperative receives from eligible member-consumers. Pursuant to law, 60-day or older arrearages are prioritized over 30 to 59-day-old arrearages. Only arrearages incurred during the period March 1 to October 31, 2020 are eligible for CRF funds. The State Corporation Commission has approved a formula to distribute this assistance, which divides the total amount of CRF funds awarded to the Cooperative proportionally among the member-consumers with arrearages. Please also be aware CRF funding assistance may be considered taxable income.
You should not depend on these public assistance funds to cover your entire amount due. You should still contact the Cooperative to arrange a repayment plan for any arrearages not covered by the assistance funding.
For questions, please contact us at (757) 242-6181 or email us.
We know that this has been a very difficult time for all of our member-consumers. We are here to help. Please contact us if you have any questions about the CRF. We want to thank you and your family for your continued support of Community Electric Cooperative